Infrastructure developed in fragments
Servers, networks, domains, mail, file resources, VPN, backup and monitoring were created for separate tasks without a single target architecture.
Business grows, while infrastructure remains a set of disconnected solutions
Corporate services are not standardised
Active Directory, DNS, DHCP, email, file services, access and workstations are maintained under different rules and depend on local practices.
Private cloud or virtualisation does not have a target model.
Compute, storage, redundancy, workload placement and support develop without shared service classes or operating rules.
Security is partially built in
Access rights, segmentation, logging, change control and contractor access are not connected within a shared risk management framework.
Why this happens
Many companies have built their infrastructure in response to individual needs: a server for a new system, a separate file share, email, a domain, VPN, backups, monitoring, an integration or contractor access. Each component may solve a local problem, but over time the environment becomes difficult to manage.
Key services rely on dependencies that are not always visible. Active Directory, DNS, email, file shares, virtualisation, networking, storage, backups and monitoring remain in the background until a failure, increased workload, migration, security audit or new business system brings them into focus.
At that point, the lack of a unified infrastructure architecture becomes apparent: dependencies are unknown, criticality levels are undefined, permissions and roles have accumulated over time, redundancy is inconsistent, and operations depend on a few specialists or contractors.
Infrastructure becomes a risk not when a server breaks down, but when a business doesn’t understand what its critical services rely on.
Private cloud, enterprise services, and security should be designed as a single technology environment, not as a collection of unrelated IT components.
Infrastructure is the environment in which business operates.
Business services and work environment
What needs to operate reliably?
ERP, document management, email, file shares, customer services, workstations, analytics, portals and industry-specific systems need a clear infrastructure foundation.
Critical services, users, work scenarios, dependencies, availability, performance and recovery requirements.
Infrastructure platform
What components form the technological basis?
Compute, virtualisation, storage, networking, domain infrastructure, DNS, email, file services, backups and monitoring need to operate as one managed environment.
Hosting architecture, workload classes, infrastructure services, and rules for redundancy, support and scaling.
Security and operations
How does the environment remain controlled?
Permissions, roles, segmentation, logging, change management, Service Desk, documentation and tested recovery turn separate infrastructure components into a managed system.
Access model, areas of responsibility, monitoring, incidents, changes, documentation, recovery scenarios and operational regulations.
More about the model
Reliable infrastructure starts with understanding the business services, users, data and systems it supports. Some services require continuity, others need strict access control, and others depend on performance, scalability or independence from external hosting providers.
Infrastructure architecture therefore needs to cover servers and communication links alongside enterprise services, workload placement, identity management, network connectivity, redundancy, monitoring, security and operating procedures.
How we build a business infrastructure foundation
We start by assessing the current environment and business-critical services, then design the target architecture, private cloud, enterprise services, security and operating model.
Assess current infrastructure and dependencies
We document the actual environment: systems, services, sites, networks, access, contractors, redundancy, monitoring and operational processes.
More about our work
Starting point
Infrastructure is described in part, dependencies are known to individual specialists, and the actual picture differs from the documentation.
What we do
We assess servers, virtualisation, networking, storage, domain infrastructure, DNS, email, file shares, backups, monitoring, access permissions, contractors and operating processes.
How to check the results
There is a map of current infrastructure, critical dependencies, technical debt, risks and areas requiring standardisation.
Design the target architecture around business services
We define where workloads, data and services are hosted, how redundancy is provided and which support rules apply.
More about our work
Starting point
New systems and services are hosted as needs arise, without a shared model of workload classes and support requirements.
What we do
We define the target architecture for compute, storage, networks, virtualisation, workload placement, redundancy, access and monitoring.
How to check the results
Workload locations, critical services, and availability, performance and recovery requirements are clearly defined.
Create a managed infrastructure platform
A private or hybrid cloud should provide an environment for business systems, digital services, data and workflows.
More about our work
Starting point
Virtualisation, the domain, email, files, access and workplace services exist but develop as separate components.
What we do
We design and implement private or hybrid cloud, core infrastructure services, domain infrastructure, DNS, enterprise email, file services, backups, monitoring and operational tools.
How to check the results
Businesses get a single managed environment for hosting systems, work services, data and digital products.
Integrate security and operations into the architecture
Infrastructure must be observable, protected and maintained through repeatable procedures.
More about our work
Starting point
Security, monitoring, Service Desk, change management, and recovery are fragmented.
What we do
We define roles, least-privilege access, segmentation, logging, change control, service monitoring, incident procedures, documentation and recovery scenarios.
How to check the results
Infrastructure is observable, access is managed, changes are controlled, and recovery is verified by testing.
Services within this practice
Engagements and deliverables range from infrastructure audits to private cloud, enterprise services, monitoring, recovery and infrastructure security.
Infrastructure and enterprise services audit
A map of the current infrastructure: servers, networking, storage, virtualisation, the domain, email, file resources, workstations, monitoring, backups and operations.
Target infrastructure architecture design
A target infrastructure architecture as the technology foundation for enterprise systems, data, integrations, analytics, AI, communications and workflows.
Building a private or hybrid cloud
A private cloud environment: compute resources, virtualisation, storage, networking, workload placement rules, resource management and operational readiness.
Standardising core enterprise services
Common rules and architecture for Active Directory, DNS, DHCP, file services, enterprise email, workstations, remote access and communication platforms.
Establishing operations, monitoring and recovery
An operating framework for private cloud and critical services: monitoring, incidents, changes, backups, recovery testing, RTO/RPO, response procedures and operational reporting.
Strengthening infrastructure security
A managed security framework for the business: access permissions, segmentation, logging, change control, incident response, vulnerability remediation and verification of critical security mechanisms.
A separate engagement format
For critical infrastructure and private clouds, Kontur Technologies can provide operational support under a separate agreement: monitoring, incident handling, change management, backups, recovery testing and verification of agreed operational parameters.
What the team gets
Map of infrastructure and dependencies
An actual diagram of servers, networks, storage, virtualisation, enterprise services, business systems, and critical dependencies.
Target infrastructure architecture
A model of compute, storage, networks, workload placement, redundancy, monitoring and infrastructure development.
Private cloud architecture
Workload classes, compute resources, storage, virtualisation, redundancy, operations and system hosting rules.
Model of corporate services
Active Directory, DNS, DHCP, enterprise email, file services, workstations, access and support rules.
Security architecture
Role-based access, least privilege, segmentation, logging, change control, contractor access and privilege reviews.
Operating model
Monitoring, Service Desk, incidents, changes, documentation, response procedures and tested recovery scenarios.
What changes in infrastructure and operations
The result is a managed environment that supports business systems, enterprise services, data and digital processes, with the infrastructure components working together.
Infrastructure becomes a managed environmentServices, dependencies, components, and responsibilities are described in a single architecture.
Starting point
Infrastructure consists of disconnected servers, services, connectivity, access permissions and settings.
What's changing
The target architecture, classes of services, dependencies, role of components and rules of development are described.
How to check the results
For each critical service, it is clear which components it works on and who is responsible for its support.
Private cloud gains an architecture and operating rulesComputing, storage, networking and maintenance work as a managed platform.
Starting point
Virtualisation or the server environment serves as a technical hosting platform without shared workload classes.
What's changing
Computing, storage, networking, redundancy, monitoring and maintenance are combined into a managed platform.
How to check the results
New systems are hosted under defined rules rather than separate decisions for each project.
Corporate services are standardisedCore enterprise services have a target architecture, owners and operating procedures.
Starting point
The domain, DNS, email, files, access and workplace services are maintained under inherited rules.
What's changing
Core infrastructure services have a target architecture, owners, operating procedures and change control.
How to check the results
Active Directory, DNS, enterprise email, file services and access follow a shared support model.
Security built into infrastructure environmentAccess, segmentation, logs, and change control are all related to the architecture of the environment.
Starting point
The rights, segmentation, logs and access of contractors are controlled piecemeal.
What's changing
Access is tied to roles, networks are segmented, significant actions are logged and changes are controlled.
How to check the results
An access review verifies role alignment and controls over privileged actions.
Operations become observable and repeatableThe state of services, configurations, and response are independent of individual specialists.
Starting point
The status of services, configurations, and reaction order depend on the individual specialists.
What's changing
Monitoring, Service Desk, documentation, incidents, changes and recovery form one operational process.
How to check the results
The team can maintain and restore services without relying on one engineer’s informal knowledge.
When this practice is especially useful
This practice is needed when infrastructure limits growth, digitalisation, security or reliable business system operation.
Infrastructure developed in fragments
Servers, networks, domains, mail, backup and monitoring were created for separate tasks without a single target architecture.
More details
- There is no current infrastructure map
- Dependencies between services are not described
- New systems are hosted through separate project decisions
- Support depends on individual specialists
- Changes are carried out without assessing the impact on business services.
You need a private or hybrid cloud.
The company wants a managed environment for hosting business systems, data and digital services.
More details
- Current virtualisation has no defined workload classes
- Capacity develops without scaling rules
- Storage, redundancy and monitoring are unevenly set up
- Data and independence requirements not formalized
- There is no shared operating model for the private cloud
Core enterprise services need standardisation
The domain, DNS, email, files, access and workstations are maintained under inherited rules.
More details
- Active Directory contains accumulated roles and groups
- DNS/DHCP not described as critical services
- Enterprise email and file services follow different support rules
- Employee and contractor access is not regularly reviewed
- Workstations and user services are maintained to different standards
Security and operations are not integrated into the architecture
Access control, segmentation, logging, monitoring and change management are fragmented.
More details
- Privileged actions are not always logged
- Network segmentation does not correspond to the criticality of services
- Monitoring does not show the status of business services
- Service Desk is not connected to change management
- Restoration of services is not tested in practice